COVID-19 Update

Working together to stay safe during COVID-19

This is an unprecedented and challenging time for all Canadians. While things are evolving quickly, we’re staying focused on two important priorities – protecting the health and well-being of our customers and our teams, and keeping Canadians connected.

Select locations will remain open and operate under reduced business hours.

We will continue to support customers at these locations for critical essential services only, including:

Phone repair and loaner phone

Critical device activation

SIM card swap and replacements

Modem and cable box swaps

Remote controls for Ignite TV

For all other service and support needs, please go to your MyRogers account, or get help online.


*service offerings vary by store